Everything at CKS is thoughtfully designed and handcrafted in our small artist-run studio in North Carolina. Whether it’s artful jewelry, laser-cut puzzles, or unexpected home goods, each piece is made with care, creativity, and a bold sense of style. Below you’ll find answers to common questions about our materials, shipping, and what to expect when shopping with us.
Shipping
Most in-stock items ship within 2–4 business days. Made-to-order items may take a bit longer. You’ll receive a tracking number once your order is on its way.
Orders are shipped using the most economical and reliable method based on your location and package size—typically USPS or UPS—with tracking included.
- Flat rate: $7.95 on U.S. orders under $99
- Free shipping: On U.S. orders $99+ (no code needed)
- Jewelry ships FREE (for a limited time!)
Yes! If you’re near Hillsborough, NC, choose Local Pickup at checkout. We’ll contact you to schedule a time that works for you.
We do! Please contact us for a shipping estimate.
Note: Duties and taxes are determined by your country’s customs agency and are the responsibility of the recipient. These are typically collected at delivery. CKS Ventures is not responsible for any customs fees. For more information, contact your local customs office.
Let us know before placing your order—we’ll do our best to accommodate rush requests.
Returns & Exchanges
Returns are accepted on most ready-to-ship items within 7 days of delivery. Items must be unused and in original packaging. Buyer is responsible for return shipping.
Custom and personalized pieces are not returnable.
Let us know right away. If your order arrives incomplete or damaged, we’ll make it right.
Need an extra puzzle piece or part? We’re happy to send replacements for the cost of shipping.
We use a mix of traditional and unexpected materials, chosen for their beauty, character, and sustainability.
We use a mix of traditional and unexpected materials, chosen for their beauty, character, and sustainability.
Materials & Product Details
Our process may leave a faint burnt scent, which quickly fades. Materials include CARB-certified MDF, acrylic, Formica, and other safe, tested materials.
We use PLA, an eco-friendly plastic made from corn starch. It’s biodegradable and lightweight, with a matte finish and visible layer lines.
Important: PLA can warp if left in high heat or direct sunlight.
We use 100% wool felt—it’s soft, durable, naturally moisture-wicking, fire-resistant, and eco-conscious.
Whenever possible, we use recycled, biodegradable, or sustainably sourced materials.
Jewelry Materials & Care
We work with solid gold (10K–24K), gold-filled, sterling silver, and base metals.
Gold-filled and silver-filled have a much thicker precious metal layer than plated versions and are designed for long-term wear.
We use both precious and semi-precious stones. Each is unique, and variations in color or texture are part of their natural beauty.
Sterling silver and base metals may naturally tarnish. Keep your jewelry dry, avoid contact with lotions or chemicals, and store in a soft cloth or pouch to keep it looking its best.
Every piece from CKS is made by hand or carefully finished in our studio—so no two are exactly alike. Slight variations in color, texture, or shape are part of the process and part of the charm. If you’re ordering multiples (like puzzle pieces), we make sure they fit together and feel cohesive.
Not sure what material is right for your project or gift? Just ask—we’re happy to help.
Still Have Questions?
Need help choosing the right material? Wondering about a custom need or timeline? We’re happy to help—reach out here.